Privacy Policy | Roof Fortress

Last updated: April 4, 2026

1. Who We Are

Roof Fortress ("we," "us," or "our") is a locally owned roofing rejuvenation company serving Reno, Carson City, Verdi, and the greater Northern Nevada and North Lake Tahoe area. Our website is rooffortress.com. You can reach us at hello@rooffortress.com or (775) 303-1672.

2. Information We Collect

We only collect information you provide directly to us. This includes:

Contact information — name, phone number, and email address submitted through our inspection request form or contact form.
Property information — address, roof type, and roof age submitted when scheduling an inspection.
Scheduling preferences — preferred date and time for a visit.
Optional notes — any details you choose to share about your roof or property (e.g. gate codes, visible damage).

We do not use cookies for tracking, do not run advertising pixels, and do not collect any information passively beyond standard web server logs (IP address, browser type, pages visited) that are automatically generated by all web servers.

3. How We Use Your Information

We use the information you provide solely to:

Schedule and confirm your free roof inspection appointment.
Contact you about your inspection, quote, or roofing service.
Send follow-up communications related to your inquiry or completed service.

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Full stop.

4. How We Store and Protect Your Data

Form submissions are transmitted securely over HTTPS. Your contact and property information is stored only as needed to service your request. We do not store payment information — any payments are processed through third-party providers who maintain their own security standards.

We retain your information for as long as necessary to fulfill the purposes described above, or as required by applicable law.

5. Third-Party Services

Our website is hosted on Vercel. Standard server logs may be retained by Vercel per their own privacy policy. We may also use the following services:

Google Fonts — loads fonts from Google's servers. Google may log font requests per their privacy policy.
Email delivery — form submissions may be routed through an email delivery service to reach our inbox.

We do not use Google Analytics, Facebook Pixel, or any behavioral tracking tools.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information from our records.
Opt out of any follow-up communications at any time by replying to any email or calling us directly.

To exercise any of these rights, contact us at hello@rooffortress.com.

7. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: